YOUR INFORMATION

Privacy & contact

This website introduces Dr. Win's practice. Its enquiry form collects your name, selected contact details, preferred branch and reply language so MENSCAPE can respond. It does not accept medical records or confirm appointments.

Contacting the clinic

Form enquiries are kept in a private delivery queue and passed to MENSCAPE’s team in Respond.io. A delivered enquiry’s contact details are removed from that queue after seven days; a duplicate-prevention receipt is retained for 90 days. Unresolved delivery failures remain for staff review. Respond.io records follow the clinic’s retention policy. Permission to reply is not marketing consent. Vercel processes technical browser information to protect the form from bots. Your name and contact details are not sent to Google Analytics or Google Ads. WhatsApp, LINE and telephone links also connect you to MENSCAPE. A WhatsApp message is prepared on your device; it is not sent until you choose to send it. The LINE link opens the clinic’s official account; opening it does not send a message. Information you share there is handled by the receiving service and the clinic.

Website and advertising measurement

Google Analytics and Google Ads measurement load automatically to measure page visits, website language, contact-button clicks and accepted enquiries. Analytics cookies may last up to 180 days. Measurement includes public page URLs and titles, referrers, campaign parameters and Google ad-click identifiers. WhatsApp and LINE clicks are recorded as advertising contact taps, not confirmed conversations or bookings. The website does not apply country-based analytics restrictions or block advertising measurement storage by default. Form contents, patient messages, email addresses and phone numbers are not added to our analytics events. Google Signals, advertising personalisation, remarketing and enhanced conversions using email or phone are not enabled by this website. Google also processes technical information such as browser and network details. Use the footer control to turn off measurement on this browser; we remember that preference. We respect Global Privacy Control and Do Not Track. The hosting provider may process technical access logs.

For supported Dr Win ad visits, we automatically store the ad click identifier and campaign in our private database for up to 90 days, without a country-based restriction. An opaque reference, not the ad identifier, is kept for this browser tab and attached to an enquiry or prepared WhatsApp message. This helps the clinic connect enquiries with subsequent conversations and bookings. Browser privacy signals and your measurement opt-out prevent this collection. Turning off measurement withdraws the reference and removes its stored ad identifier. This automatic collection is not recorded as your consent to personalised advertising. Google Ads conversation and booking uploads are not yet active.

Medical information

Website information does not replace an individual consultation. Contact the clinic about your care and use local emergency services for emergencies.